Terms and Conditions for Users in India

These Terms and Conditions apply to individuals registering with Pin Up in India. Users must be at least 18 years old and must accept the rules before participating in real-money casino games, placing sports bets, or using bonuses. The document details account registration, identity checks, deposits, withdrawals, bet settlement, promotion rules, prohibited actions, and the processing of personal data.

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Registration Requirements

Applicants must follow account rules and ensure their personal information is always accurate and verifiable when using the account.

Requirements apply as listed below.

• users must be at least 18 years old;
• gambling access must comply with the rules applicable in the user's location;
• one person can hold only one account;
• registration details must contain accurate personal information;
• KYC checks can require a government-issued ID, proof of address and payment ownership information;
• account creation requires acceptance of the Terms and Conditions.

A user cannot use another person's identity or payment information for verification. Pin Up may request supporting documents after registration or before selected financial transactions.

Payment Rules

Deposits and withdrawals must follow account limits and are subject to requirements set by the chosen payment method. Users should review the cashier limits for their selected payment method before starting a transaction. Additional charges may be imposed by external banks, payment processors, or blockchain networks.

Bet Settlement Rules

Pin Up applies settlement rules to casino rounds and sports bets, with staff reviewing each case to confirm completion conditions are met before determining the final outcome.

Use these rules.

• a bet becomes void after the bet fails to meet the required settlement conditions;
• cancelled sports events can result in returned stakes;
• part of a multi-selection bet can receive a return after one selection becomes void;
• the company settles each valid leg of a system or multi bet under its applicable result;
• a technical issue that prevents a casino round from completing can result in Pin Up voiding the round.

The site adds the returned stakes to the account balance, following the settlement rule for voided bets. Users should check the outcome and review their transaction history.

Bonus Conditions

Pin Up offers users a choice between two bonuses: one applies to casino activities, and the other applies to sports activities. Each account is eligible for only one bonus.

Several conditions must be met first. Once these are satisfied, the bonus becomes available for use.

• each account qualifies for one welcome bonus;
• a user cannot activate casino and sports welcome offers together;
• registration, verification or a qualifying deposit can form part of promotion requirements;
• one active promotion can apply at a time under the relevant terms;
• bonus funds and qualifying winnings carry wagering requirements ahead of withdrawal;
• each reward has a stated validity period;
• Pin Up can remove expired bonus funds or free spins from the account;
• multiple accounts, fraud or bonus abuse can result in reward cancellation.

Users should review the wagering requirement and, before activating a promotion, confirm the deposit amount, validity period, and cashout rule.

Prohibited Account Activity

Pin Up may block or close accounts if users violate the Terms and Conditions. Users must provide personal information, sign in only to their own accounts, and use only their own payment methods.

The following list identifies actions that users are prohibited from taking.

• creating or controlling multiple accounts for one person;
• submitting false names, addresses or other personal details;
• claiming the same promotion repeatedly through several accounts;
• applying bonuses outside the stated promotion conditions;
• depositing or withdrawing through a payment account that belongs to another person;
• running bots or automated software that affects casino play or sports betting;
• coordinating with other users to obtain an unfair advantage;
• requesting unjustified payment reversals after using deposited funds;
• uploading altered, forged or false verification documents.

Violations may result in account suspension, failed verification, cancellation of promotional funds, or permanent account closure.

Identity Verification

KYC checks confirm account ownership. Pin Up may verify account ownership during account use or before fund withdrawals.

You may ask for any of the following details.

• a passport, national identity card or driver's licence;
• proof of the registered residential address;
• photo with an identity document;
• evidence that the selected payment method belongs to the account holder.

Users must enter information that matches the account details. If a file breaks the verification rules, Pin Up may request documents.

Personal Data and Protection

Pin Up gathers users' personal details, payment data, and verification documents. Staff rely on this information to manage accounts, verify each user's identity, and process payments.

Staff receive information.

• create and maintain registered accounts;
• confirm account identity;
• process deposits and withdrawals;
• complete KYC and compliance checks;
• retain records required under applicable rules.

Pin Up may provide information to payment processors and KYC service providers. The team maintains records as outlined in the Privacy Policy and complies with licensing requirements.

Account Suspension and Closure

Pin Up staff may block access if someone violates account, payment, verification, or promotion rules. They review the specific violation and determine the appropriate response.

Staff may close accounts if they detect improper use of payments, duplicate accounts, forged documents, or evidence of fraud. During checks for identity, payment, or compliance, staff may also apply restrictions.

Users can contact support after an account restriction and request details about the verification or review process.

Acceptance of the Terms

Registration asks the user to confirm acceptance of the Terms and Conditions. The casino uses these rules when users play games, place bets, deposit or withdraw money, or use promotions.

Users must read the terms when Pin Up updates them. By continuing to use their accounts, users accept the rules.

FAQ

Users frequently ask about account rules, including age requirements and site verification; the following answers address these topics.