Privacy Policy for Users in India

Pin Up gathers personal information from users in India. The Privacy Policy outlines how staff handle user information, including registration details, payment records, cookies, technical data, and location information. Users can review or update their account information through profile settings, and they may also request staff to close their account or delete personal data.

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Registration and Account Information

Pin Up collects personal information during account creation. Staff use the collected information to identify account holders and contact them for administrative purposes.

The registration form may ask for information.

• full name;
• date of birth;
• email address;
• phone number;
• username and password.

Users provide personal information, which staff review to verify identity and enable access to account features.

Payment and Transaction Information

Pin Up tracks financial details for deposits and withdrawals, linking each transaction to a specific user account. The table below lists the types of financial data Pin Up records and the purpose of each.

Device Data and Cookies

Staff gather information during each session. They use these details to manage account access. Staff operate site functions and analyze user interaction with the site.

Technical information may cover various areas.

• IP address;
• browser type;
• operating system;
• cookie identifiers;
• pages visited.

The site saves each user's settings and preserves preferences during browsing. Cookies maintain the session, and technical records track how a person navigates different sections of the site.

Users can change cookies in their browser settings. If someone changes these permissions, some functions on the site may stop working.

Geolocation Information

Pin Up collects data to estimate each user's location. Staff use this information to decide who can enter the site and to run account checks.

Apply location information to support these tasks.

• approximate location checks;
• language suggestions;
• default currency selection;
• fraud-related activity checks.

Geolocation data does not replace identity checks. The company may request documents or account information to meet its verification requirements.

How to Review and Change Account Data

The account profile displays the user's information. In the settings section, the user can update any field that permits changes.

1. Access the profile, find the account settings section, and open the account settings section.
2. Check the information in each field. Confirm every detail is correct, then continue.
3. Enter details in each field. Users may edit the information in any field.
4. Update the account details, then save the updated details.

Support staff check personal details before approving changes. They may ask for documents to confirm the information.

Data Deletion and Account Closure

Users can ask Pin Up to close their accounts or delete their data when they meet conditions. However, Pin Up keeps some records because laws, payment processing rules, or reporting requirements demand it.

1. Contact support using an official support channel.
2. A person may request to close the account and delete the data.
3. Enter the required details. Staff will check this information to confirm your identity.
4. Check the support response. The support team communicates the final status of the request.

When an account is closed, the company keeps certain records to meet legal or regulatory rules. It stores these records for the length of the retention period.

Sharing Data with Third Parties

Pin Up may share information with third parties handling payment processing, analytics, marketing, or compliance, with the type of data disclosed depending on the specific service each third party provides.

Main categories are listed below.

• payment processors that handle card, bank, electronic transfer or digital wallet transactions;
• analytics services that process technical and usage information;
• marketing partners involved in promotional activity;
• public authorities responsible for regulatory and legal requirements.

Third parties access the information required to carry out their responsibilities. Payment services rely on transaction details to handle deposits and withdrawals.

Data Retention Periods

Pin Up retains various types of information for specific periods, with retention and accessibility determined by account status and regulatory requirements.

The policy states how long staff must keep records.

• active account records are kept indefinitely;
• closed account records are held for 5 years;
• transaction records are retained for 7 years;
• support correspondence is kept for 3 years.

Legal rules can require the company to hold certain records after it closes an account. If retention rules apply to data, a deletion request cannot erase it.

Personal Data Management

When contact or payment information changes, update account details promptly. Review each entry for accuracy, as users rely on this information to access accounts and verify identities.

Staff at Pin Up connect personal details to transaction and technical records. Users access account data using profile tools, and they can also contact support to request account information.

Passwords for accounts must remain private. Users should avoid sharing their login credentials or verification information with unauthorized third parties.

Policy Changes

Pin Up may revise this Privacy Policy. When the company makes changes, staff publish the updated version on the privacy page.

The site sends users an email when policy changes. Users need to read the updated terms to understand how rules about data collection, storage, or processing have changed.

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